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    Over 30 years experience in Road Transport

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    Road Haulage TMCPC EXAM

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  • Logistics



    Sustainable Transport Managers

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    Keeping the UK Moving

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    Collaboration

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    Supply Chain Experts

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CILT TRANSPORT MANAGER CPC 
On-Line - £995 (9 days including exam) Courses every month

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OLAT - Operator Licence Awareness Training 1 day on-line £149. Courses everyday. Traffic Commissioner & DVSA Approved  

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Transport Manager Refresher Course 2 day on-line £249. Mondays and Tuesdays. Traffic Commissioner & DVSA Approved 

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Welcome to Customer 1st (UK) 
Road Transport Audit & Compliance Training Facility 


Accredited Learning Partner with The Chartered Institute of Logistics and Transport (CILT) for the TMCPC (RH) Syllabus leading to the exam required to be a Road Haulage Transport Manager.

We are an approved provider for the Transport Management Refresher Course, and Operator Licence Awareness Training (OLAT). 
Customer 1st is a CILT Accredited Learning Partner for the tuition required to become a NEXT GENERATION qualified Transport Manager. If you are looking to springboard your career, you have landed at the right place. You do not need to be from the industry to do this exam. 

If you have been asked to attend an OLAT or TM Refresher course, we are fully accredited to CILT as a Learning Partner, and all of our courses come with a Certificate of Attendance, conforming with any request from a Traffic Commissioner or the DVSA.

We operate remote on-line training sessions every week across the whole of the U.K. for TM Refresher and OLAT and, once a month for the TMCPC, All from the comfort of your own home (or office!) *two weeks required for registration to exams.

We are NEXT GENERATION Transport Management Experts, focussing on not just the theory, but the real world practical application of the knowledge, We operate a solutions based company, rather than just being a service provider - and develop bespoke services for each customer. All of our courses are tutor led, using the OFFICIALLY endorsed Training materials from EOS (as recommended by CILT).

As our name suggests - we put the CUSTOMER 1ST - ALWAYS.

Tutor led courses with experienced operators from within the industry.

News 

By Wayne Reidie April 5, 2025
Customer 1st (UK) Ltd Customer Reviews
By Wayne Reidie February 6, 2025
Accredited olat operator licence awareness training course 1 day £149 TRAFFIC commissioner approved. £50 discount for additional staff bookings on same course. day or night courses available.
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9 Day 100% online CILT Approved Transport Manager Certificate of Professional Competence (TMCPC) Qualification £995 Includes Tuition, and Free Exam Entry
Courses every month

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9 DAY INTENSIVE REMOTE ON-LINE COURSE using OFFICIAL EOS TRAINING MATERIAL as endorsed by CILT 

Proctored - on-line exam

BLENDED LEARNING - With Free Student TMCPC preparation Book (worth £150) and Exam Prep. Access to Case Studies and Multiple Choice Mock exams

We are a leading educational provider of: CILT Approved TMCPC courses leading to the exam (TMCPC - Road Transport) JUST £995. Includes free exam entry
For candidates studying the Chartered Institute of Logistics & Transport (CILT) qualification, the exam structure comprises of one 2 hour multi-choice exam with 40 questions requiring a 70% pass mark and one 2¼ hour case study exam with 3 case study questions with a total of 20 marks available for each, which will require a 50% pass mark. 

Both exams contain questions from most areas of the syllabus (EOS, 2024).

This qualification is offered on behalf of the Department for Transport. You will find it suitable if you wish to enter the profession of road freight transport management or demonstrate your professional competence to meet the Operator Licensing requirements. The qualification includes a range of subjects related to the business of road freight transport management and is assessed covering both national and international topics  (EOS, 2024).

High Pass Rates

OFFICIAL EOS TRAINING MATERIAL AS ENDORSED BY CILT

FAST PACED - Practical Application Based - with Case Studies for each module. 

FREE EXAM ENTRY (worth £180)

SHORTER / LONGER COURSES AVAILABLE

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Online 1 day Operator Licence Awareness Training (OLAT) course £149 with new 2025 content

EVERY DAY

**£50 discount for additional staff attending the same OLAT course**

OLAT EVENING COURSES AVAILABLE

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Accredited ONE DAY REMOTE TRAINING COURSE JUST £149. With Certificate and using OFFICIAL EOS TRAINING MATERIAL as endorsed by CILT

Satisfies Traffic Commissioners and DVSA
Operators Licence Awareness Remote Training (OLAT) Course (1 Day)

OLAT stands for Operator Licence Awareness Training. It is a training course designed to provide individuals with an understanding of the legal requirements and responsibilities that come with operating a commercial vehicle on public roads

Suitable for 
Logistics Staff - PCV - Transport Managers - Supervisors - Owner Operators - New Operators

Covering:
Legislation, Ops Licensing, OCRS, Driver Hours, Undertakings, Insurance, Corporate Social Responsibility, Leadership, Costings, IR35, Fuel Analysis, Traffic Regulations, Tachograph Analysis, Plating and Testing, and much more


BOOK YOUR ONE DAY COURSE NOW WITH a CILT Accredited Learning Partner
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Online 2 day Transport Manager Refresher Training £249 with new 2025 content

EVERY WEEK

**£50 discount for additional staff attending the same TM Refresher course**

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With Certificate and using OFFICIAL EOS TRAINING MATERIAL as endorsed by CILT

Satisfies Traffic Commissioners and DVSA.
We have 30+ years of experience in Road Haulage, working with the whole of the UK. Remote Training from the comfort of your own home. DAY and NIGHT courses. 

Traffic Commissioners require all Transport Managers who are named on an Operator's Licence to complete refresher training at least every 5 years.

Covering:
Legislation, Ops Licensing, OCRS, Driver Hours, Undertakings, Insurance, Corporate Social Responsibility, Leadership, Costings, IR35, Fuel Analysis, Traffic Regulations, Tachograph Analysis, Plating and Testing. Bridge Strikes, Sustainability, Mental Health in the Work Place, Health and Safety. Daily walk around checks, gate checks. Safe Loading.
 

BOOK YOUR TWO DAY COURSE NOW WITH a CILT Accredited Learning Partner
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Who We’ve Worked With

Distribution and Home Delivery services
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